Return Policy
Return Policy
We want you to be completely satisfied with your new watch. If for any reason you are not, you may request a return within 7 days from the date of delivery.
Eligibility for Returns
To qualify for a return, your watch must:
- Be unused, unworn, and undamaged
- Be in the same condition as received
- Include all original packaging, tags, warranty cards, and accessories
- Be accompanied by your receipt or order confirmation.
⚠️ Watches that show signs of wear, scratches, strap adjustments, or physical damage will not be accepted.
How to Start a Return
- Contact us at lynzstoreonline@gmail.com within 7 days of delivery.
- Wait for our confirmation before sending your watch back.
- Once approved, you will receive a return shipping label and instructions.
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🚫 Watches returned without prior approval will not be accepted.
Non-Returnable Watches
- Customized or engraved watches
- Watches purchased on final sale/clearance
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Watches damaged due to mishandling, impact, or water exposure (if not water-resistant)